Edward Tagoe

About the author : Edward is one of Africa’s young software entrepreneurs. He is a co-founder of an Internet start-up in Ghana and loves poetry.

Get your Nokia phones fixed at its New Care Centers in Accra

Africa, Events in Ghana, Ghana, Tech Events, Technology in Africa 17 Comments

World’s leading manufacturer of mobile devices, Nokia has launched 2 new Care centres in Accra. The centres are located in Asylum Down Roundabout and the Circle Mobile market. Speaking at the launch event the Deputy Minister for Greater Accra Nii Djamah Vanderpuye commended Nokia for its track record of producing durable reliable and innovative phones. He said the opening of Care Centres in Accra underscores the value Nokia places on customer satisfaction. The Deputy Minister who was Special Guest of Honour at the occasion identified with the challenges of counterfeiting that have become prevalent in the mobile industry. Problem with the relevant agencies, he was confident that Nokia’s approach of providing superlative after-sales service to owners of genuine Nokia phones will help win the war against counterfeiting. Mr. Vanderpuye called on Nokia to continue in its leadership role in the mobile industry. On his part the Head of Nokia Care for West Africa, Mr. Silvin Sinan said the decision to open more Care Centres in Accra was due to the need to bring after-sales service closer to the people through walk-in experience. He said

Nokia was determined to provide first class repair services using genuine Nokia parts, technology and tools to fix genuine Nokia devices. The Nokia Customer Care boss said Nokia had a strategy of recruitment, training and equipping of Ghanaians to offer the world class Nokia Care Services in all its care centres. He said customers can go online and get online support such as software upgrade
and learn more about products – www.nokia.com/support

The highpoint of the event was the official presentation of 2 Nokia Asha 303 to the Honorable Deputy Minister by Mr. Sinan. While receiving the phones, Mr. Vanderpure thanked Nokia for the gesture. He said he has always been a fan of Nokia and would continue to use Nokia devices principally because of their Mr. Vanderpuye said while government will strive to confront the durability. After the commissioning of the Care Centre in Asylum Down, select journalists were taken on a tour of the other Care Centres across Accra.

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17 Comments

  • Josh Anang on July 10, 2013

    Please do you have the new Nokia 501 in stock and if so, please what is the price?

  • Nana ber on August 17, 2013

    Pls where is your office located in Accra?

  • Rita W. Nimely on September 2, 2013

    Pls were is your office located in Accra?

  • darko on November 11, 2013

    My lumia 920 screen has shattered, can l get a replacement at your office.

  • Iddi kahaar on February 23, 2014

    Pls i need an original housing for my Nokia n97 and some charging problems how do i reach you?

  • kwame danso on March 20, 2014

    can i get a new fone to buy in your care centre

  • EnlightenOne on April 21, 2014

    Yes!!!! its a care center that’s what they do. Fix damaged Nokia Phone with authentic Nokia parts no counterfeits.

  • EnlightenOne on April 21, 2014

    Forgive me Sir, But I don’t think he would know that he is just a blogger. Not a Nokia Sales Representative….Thank You

  • EnlightenOne on April 21, 2014

    Don’t think they provide services for old phones like that. But you can visit them.

  • EnlightenOne on April 21, 2014

    The centres are located in Asylum Down Round about and the Circle Mobile market.All in Accra. 🙂

  • EnlightenOne on April 21, 2014

    Nokia Care Centre

    Address Near Barclays Bank Accra

    Contact
    T 0302 242593
    M 026 8846063

    Type of Business
    Media & Communication /Telecommunications.

  • Yeboah Nortey on May 14, 2014

    i want to know how much u they seller Nokia N7

  • ato on July 26, 2014

    hello sir where i can located ur company which i wanted to know if you can decode my nokia lumia 520 for me and i need to know how much will cost me to sir thank you

  • Ja Ja Ro on August 12, 2014

    pls i need housing for my Nokia 206.1 and how much is the price? and i need screen touch for my lumia 620 will get ?

  • asokye on March 7, 2015

    Sir i need antivirus for my lumia

  • brandy on July 13, 2015

    pls my nokia 635 fall into the water.where can i locate ur office.

  • Rafi on September 19, 2015

    Dear Sir,

    I purchased a Nokia
    Lumia 925 from Hajia Phones at Accra, Ghana on 26/02/2015. There was an issue
    with the microphone of the device and I took it to the Nokia Care center at
    Link Africa, Accra. They informed me that they cannot repair my device under
    warranty as it wasn’t purchased from them and I had to pay 100GHC to get the
    mobile repaired.. It was utterly surprising that a Nokia Center refused to
    repair a Nokia mobile under warranty. As we all know, any product from a
    company as big as Nokia is covered worldwide and every device produced by them
    is their responsibility. I don’t think there is any need for me to elaborate
    further to convey my disappointment with Nokia. All I expect is for a swift
    action from your side and refund of the fees I had to pay.

    I am going to report
    this issue with the Consumer Court and also am going to forward this email
    world-wide for keeping people away from the fraudulent behavior of Nokia.

    Thanks
    and Have a Good Day!!

    Warm Regards,

    Rafi

    +233504890902,

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